Our Appropriate Use Policy (AUP) is intended to help protect our customers, and the Internet community, from the inappropriate use of the Internet. A customer's use of MWSI service constitutes acceptance of this AUP. We reserve the right to revise and update this AUP from time to time. MWSI expects our customers to cooperate with our TOS/Abuse department when requested to aid their investigations.
This AUP is divided into two sections:
Section 1. Violations and Descriptions of Appropriate Use
Our AUP prohibits the following:
Impersonation/Forgery:
Adding, removing, or modifying identifying network header information
("spoofing") in an effort to deceive or mislead is prohibited. Attempting to
impersonate any person by using forged headers or other identifying information
is prohibited. The use of anonymous remailers and nicknames does not constitute
impersonation. Using deliberately misleading headers ("munging" headers) in news
postings in order to avoid "spam" e-mail address collectors is allowed provided
appropriate contact information is contained in the body of the posting.
Privacy violations:
Attempts, whether successful or unsuccessful, to gain access to any electronic
systems, networks or data, without proper consent, are prohibited.
Threats:
Threats of bodily harm or destruction of property are prohibited.
Harassment:
Threatening or harassing activity is prohibited.
Illegal Use:
The use of MWSI service for illegal purposes is prohibited.
Reselling:
The resale of MWSI service without proper authorization from Micro Wise
Solutions, Inc. is prohibited.
Network Disruptions and Network unfriendly activity:
Any activities which adversely affect the ability of other people or systems to use MWSI services or the Internet are prohibited. This includes "denial of service" (DoS) attacks against another network host or individual user.
Interference with or disruption of other network users, network services or network equipment is prohibited.
It is the customer's responsibility to ensure that their network is configured in a secure manner. A customer may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A customer may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner.
Sending unsolicited commercial e-mail is prohibited.
Using a MWSI e-mail or website address to collect responses from unsolicited commercial e-mail is prohibited.
Sending large volumes of unsolicited e-mail, whether or not that e-mail is commercial in nature, is prohibited.
Activities that have the effect of facilitating unsolicited commercial e-mail, or large volumes of unsolicited e-mail whether or not that e-mail is commercial in nature, are prohibited.
Web
Using a MWSI website address or MWSI hosted web account to collect responses from unsolicited commercial e-mail is also prohibited.
Internet Relay Chat (IRC)
The use of IRC bots is prohibited. The violation of any accepted policies on IRC servers is prohibited.
Excessive bandwidth or disk utilization
MWSI account descriptions specify any limits on bandwidth and disk utilization. The use of bandwidth or disk space in excess of those limits is not permitted. Bandwidth utilization is determined by the total number of bytes transferred from an account's Web and FTP space. Disk utilization is determined by the total number of bytes required to store an account's Web, FTP, and Mail data.
If MWSI determines that excessive bandwidth or disk space utilization is adversely affecting MWSI's ability to provide service, MWSI may take immediate action. MWSI will attempt to notify the account owner by e-mail as soon as practicable.
Section 2. Reporting to MWSI's TOS/Abuse department
MWSI requests that anyone who believes that there is a violation of this AUP should direct the information to the AUP Abuse Staff at the appropriate address:
abuse@mwsi.net
All issues involving e-mail abuse originating from MWSI e-mail or network
addresses should be sent here.
abuse@mwsi.net
All other issues should be sent here. These might include security concerns,
general questions or other issues involving our Appropriate Use Policy ("AUP").
MWSI may take any one or more of the following actions in response to complaints:
What information should be submitted?
E-mail with full header information provides all of the above, as do syslog files. Other situations will require different methods of providing the above information.
If you have questions or concerns regarding any of these policies, please contact MWSI Customer Service at support@mwsi.net
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