MWSI is sensitive to protecting the private information that our customers and visitors provide to us. We also want you to have the opportunity to obtain useful and entertaining information, products and services through MWSI. The satisfaction of our customers is our number one priority and we hope this policy will underscore our commitment to making sure your experience with us is a good one.

This Privacy Policy describes how MWSI treats information received about you when you become a MWSI customer, when you provide information to us (for instance, by purchasing goods or services through our Web Site or by responding to our customer surveys), and when you use MWSI to explore the World Wide Web. 

Please read the Privacy Policy carefully. Also, please remember that no computer system should be considered safe from intrusion. E-mail may pass through many computer systems, and should not be considered a secure means of communication unless encrypted. Even then, information is only as secure as the encryption method. Therefore, although we take many precautions to protect our system and our servers, we cannot guarantee the security of any data on any server, including "secure servers."

Customer Information 

Customer information is information such as name, address, telephone number, and credit card information -- information that identifies a particular individual or business. MWSI collects and stores customer information in the following ways:

As part of a customer's registration for MWSI's services, customers must provide their user name, address, telephone number(s), company name (if applicable), and credit card or other billing information.

We confirm your requested e-mail address(es) or domain registration(s) or Web site(s). Depending on the MWSI service(s) you select, we will give you a MWSI user ID number and one or more passwords that you must use to access and receive the services. We retain this information in our customer databases.

If you purchase other goods or services from MWSI through our Web Site, we will also collect your billing information.

How We Use Customer Information

The customer information that we collect during the registration process is or may be used:

• For billing purposes;
• To examine system accounting logs, user mailboxes and other company records to resolve e-mail and other system errors or problems;
• To make sure that only MWSI customers are able to access certain member-only services.

• We provide some information to companies that we use to perform certain functions for us -- for example, credit card numbers are sent to a credit card processing company for billing. These companies are authorized to use this information only for the expressed purpose of completing MWSI business and are not authorized to release this information to other third parties.
• Occasionally, we use our customer database to distribute MWSI newsletters or important notices to our customers.
• MWSI may also use customer information to enforce our Appropriate Use Policy as described in the MWSI User's Guide, but only to the extent necessary.
• We will share customer information with governmental authorities when legally required to do so, and may cooperate with these authorities investigating claims of illegal activity such as (but not limited to) illegal transfer or use of copyrighted material, or postings or e-mail containing threats of violence. Except under the limited circumstances described above, we do not disclose customer information to third parties.

Except under the limited circumstances described above, we do not disclose customer information to third parties.

Web Site Use and Navigation Information 

Each time a user visits our Web Site, certain anonymous use and navigation information is collected by our servers. This information is aggregated and anonymous. It tell us how our Web Site is used and navigated, including the number, frequency and duration of visits to each Web page.

Web Site use and navigation information that we collect may include the domain names of visitors who are not already MWSI customers (such as "www.user'sinternet-service-provider.com"), and of MWSI customers, but it does not otherwise contain individually identifiable information about any visitor to our Web Site.

How We Use Web Site Use and Navigation Information

Like customer survey information, we use the anonymous, aggregated information to improve the content and navigation features of our Web Site. We also may use the anonymous, aggregated information to enable MWSI Partners or advertisers to evaluate whether to post advertising banners or other material on the MWSI Web Site.

Voluntary Customer Surveys

In the future we will start periodically conducting both business and individual customer surveys. We encourage all of our customers to participate in these surveys because they will provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Please remember that your participation in our customer surveys is voluntary.

Cookies 

Like most Web sites, MWSI makes use of browser "cookies". Cookies are files written to a user's hard disk and read by server programs to inform a Web site if the user has previously visited that site. We use cookies to continually enhance your MWSI experience, and may use them in the future to store customer preferences and choices.

Companies who advertise on our Web Site may also use cookie technology. We do not control the use of cookies by our advertisers.

Changes to MWSI's Privacy Policy 

We may make changes to this policy from time to time. We will post changes to our Privacy Policy here, so be sure to check back periodically. We may also decide to notify our customers by e-mail of significant changes.

Questions, Comments or Concerns 

If you have any questions, comments or concerns about our Privacy Policy you may contact us at support@mwsi.net

Related MWSI Policies

• Appropriate Use Policy
• User Agreement Policy