My Home Page Won't Load
Sometimes when you connect to the internet, you will see a blank screen and you will get a message saying "web site unavailable" or something to that affect.  This doesn't necessarily mean that you aren't connected to the internet.  To check for a connection, look for the "connection" icon (two small green computer screens or a computer and a phone) at the lower right of your screen.  If you see this icon, you are connected to the internet.

Websites sometimes crash.  This is not an unusual occurrence on the internet.  It could be that your home page site has crashed or that a portion of the internet is temporarily "down."  

Try typing in another URL (www.__________.com) in the address line and see if you can connect to other internet sites.  You should try at least three or four different web sites.   

If you are unable to connect to any site, please contact us to report the problem.  

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