Storm Damage is the Leading Cause of Modem Replacement

If a connection problem occurs after a storm, there is a good chance that your modem has been damaged by lightening. 

Storm Damage Myth
Many people think that if they turn off their computers during storms, the computer can't be damaged.  This is not the case.  As long as the modem is plugged into a jack, the modem can be destroyed by electrical pulses in the phone lines, even if the computer is completely unplugged from its electrical power source.

Avoiding Electrical Damage
To protect your computer against lightening damage, you should have a modem surge protector.  Most people have electrical surge protectors, which plug into the wall socket and then the computer power supply plugs into the surge protector.  The electrical surge protector protects the computer from electrical fluctuations.   A modem surge protector works the same way, except it plugs into the wall jack and the modem cord is plugged into the modem surge protector. 

Why You Should Have a Modem Surge Protector
95% of electrical computer damage comes through the phone lines, not the electrical lines.  Luckily, electrical surges coming through the phone line usually only damage the modem.  Electrical surges and fluctuations through power lines can damage computers extensively, which is why electrical surge protectors are so important. Unfortunately, modem surge protection is often overlooked and, if you've had to replace a modem due to electrical surges in your phone line, there is a good chance you will have to replace the modem repeatedly for the same reason.

Choosing a Surge Protector
It's less expensive (and easier) to protect your computer properly than to replace damaged components.  Surge protectors are available at any store that sells computer accessories. 
When purchasing a surge protector, look for a protection guarantee.  When a product comes with a guarantee, the manufacturer of the surge protector will reimburse you for electrical damage incurred when their product is in place and being used according to the directions.  Surge protectors without this guarantee will be less expensive, but that's because the manufacturers don't stand behind the reliability of their products.  In the long run, it's better to pay $25 for a surge protector that does its job than to spend $5 for a fancy extension cord and then over $60 to replace your modem- or several hundred to over a thousand dollars to replace your computer.

Dual electrical/modem surge protectors are inexpensive and convenient.  All computer users should protect their equipment with these devices.

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